terms and conditions
Terms of Business
The placing of an order expresses acceptance of our Terms of Business. All work to be accompanied by an official
The Company will make every effort to ensure orders are completed within the stated times, but will not accept any liability
for damages in the event of failure to do so. Should delays be experienced in the completion of an order the client
does not have the right to cancel the order, either entirely or in part. Any work required before our normal service times
may incur a 'rush' charge, especially when 'out of hours'
production is required to meet delivery.
Non Account Orders
Prepayment of a deposit is required on orders placed by non account customers. The Company cannot be held
responsible for work not
collected within three months of date of order.
It is a criminal offence under the Copyright, Designs and Patent Act 1988 knowingly to infringe copyright. It is the duty
of all customers to ensure that all material placed with us is free of any copyright claims and to indemnify us against
any such claims. No material will be accepted unless accompanied by either: i) The customers certificate that the work
is out of copyright or: ii) The copyright owners written consent.
Exhibition work may be subject to a 50% deposit of the total value of the order at the time of placing the order.
The remainder becoming due in line with our normal terms of payment.
Trade Descriptions Act
Sizes quoted are approximate only and on occasions can be fractionally over or under the size quoted.
Whilst every care is taken with your film or artwork, we cannot accept liability beyond the value of the raw material,
regardless of cause, clients are advised to insure material of substantial value against all risk.
The Company will not be responsible for errors which occur in the absence of written instructions or in the case of
ambiguous and unclear instructions. Complaints must be notified within four days of receipt of work.
Due to variance in colour emulsion, exact colour matching cannot be guaranteed. We strongly advise clients to provide
a colour guide, without which, reproduction of colour will be at our discretion.
Terms of Payment
Our terms are strictly payment with order: Visa, Mastercard and American Express cards welcomed. Accounts are
available upon satisfactory completion of our application form and at the discretion of management. Accounts are
available only for clients spending over £100 per month or £1200 per annum. Our terms are strictly payment in full within 14 days of date of invoice. (The Company reserve the right to close any account which does not meet these terms). Prices are subject
to alteration without notice. Although due notice will invariably be given.
Value Added Tax
VAT will be added to all prices at the current rate.